Contact Support
We are here to help!
Our team of expert infrastructure and ML engineers are available to assist you. Listed below are different options for contacting support based on your needs.
No matter your issue, you can always reach out via email to support@datacrunch.io
GPU Instances and Inference
Chat with an engineer
Reach out to our team via the chat icon at the bottom right corner of the dashboard or login screen.
GPU Clusters
Cluster Sales
For information regarding GPU cluster contracts and pricing, email support@datacrunch.io or visit our Cluster page (link below), fill out the contact form with your needs, and we will get back to you shortly.
Support via a dedicated Slack Channel
When you enter into a GPU cluster contract, you can choose which members of your team will have access to a dedicated slack channel with our infrastructure team. You will have direct access to technical support via this channel for the duration of your contract.
If you have questions about this, email support@datacrunch.io.
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