Pricing and Billing
Raw performance at an unmatched price
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Raw performance at an unmatched price
Last updated
Was this helpful?
We provide state-of-the-art hardware at competitive prices. Click the card below to view our current pricing for On-Demand instances.
We understand compute can be expensive, which is why we offer hefty discounts for long-term contracts. You can choose long-term contracts via the dashboard or . Long-term contracts are paid up-front.
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When deploying a Pay As You Go instance, you have the choice between a fixed price and a dynamic price.
Similar to how energy contracts work, the dynamic price changes based on demand. When demand is low, the dynamic price is lower than fixed. When demand is high, the dynamic price is higher than fixed. The dynamic price changes at least once per day.
We offer dynamic pricing in an effort to improve transparency towards our customers, and let the pricing of our services be at the exact level the market demands.
Dynamic price instances can be converted to fixed pricing at any time unless the price increases above the fixed price.
Simply open the instance, select the menu next to the price, click Convert to fixed pricing, and follow the prompts.
Instances cannot be converted to dynamic pricing from fixed pricing. You must deploy a new instance and select the dynamic pricing option during deployment.
Dynamic price instances can be converted to fixed price at any time unless the price increases above the fixed price. When demand decreases, conversion to a fixed price becomes possible again.
On the cloud dashboard, you can deploy On-Demand instances with different payment types:
Long-term: Pay up-front for a specified contract length
Pay as you go: Pay per 10 minutes of usage, including storage
Make payments by visiting the Billing & Top-up tab in the navigation sidebar, or via the Deploy a new instance page.
For Pay as you go instances, your account balance is deducted for every 10-minute period of usage.
Because our services are prepaid, you cannot use more than what’s in your account. If your balance is running low, you will receive dashboard and email notifications (check your Low Balance notification settings in Account Settings).
If your balance reaches zero, your instances will be discontinued and your volumes (data) will be deleted.
Your volumes can be restored up to 96 hours after deletion.
This adds a specific dollar amount to your balance one time. It is a good option if you are unsure how much compute you will be using or just want to do a few tests.
Auto top-up will automatically charge your chosen payment card when your balance goes below a specified amount. This is a good option if you are using compute consistently and don't want to worry about resources being deleted accidentally.
Auto top-up settings are found in the Billing & settings page of each project.
We recommend setting your top-up trigger to at least 24 hours of your estimated hourly rate so you have time to react if there is a payment issue.
Check your payment card for expiration date, and sign up for low balance notifications in case your payment card fails for any reason.
You can easily top-up your DataCrunch cloud balance through a bank transfer.
Full Name
Company (if applicable)
Street Address (including postal code, city, state/province and country)
Company Registration Number / Tax Number (if applicable)
Invoicing Contact Information (name and email)
Top-Up Amount (in EUR or USD)
DataCrunch User Account to receive the top-up
Once we receive your request, we will send you an invoice. After the payment is successfully processed, your cloud account balance will be updated.
The minimum amount that can be topped up via bank transfer is 1,000 EUR or USD.
The low balance icon is visible when your balance has less than 48 hours of running time for all your resources combined.
We recommend topping up your account immediately to avoid any deletion of your instances or volumes.
For running resources with an unspecified duration, we recommend enabling automatic top-up.
Each Cluster contract is unique, so you will receive an invoice based on discussions with our sales and technical teams. Feel free to discuss your payment needs with our sales team by contacting .
To avoid a zero balance, you can set up an . This makes a payment to your account once the balance is below a chosen limit.
To proceed, please email and indicate you wish to top-up via a bank invoice. Include the following details in your mail:
