Support

We are here to help!

Our team of expert infrastructure and ML engineers are available to assist you. Listed below are different options for contacting support based on your needs.

No matter your issue, you can always reach out via email to [email protected]

GPU Instances and Inference

Chat with an engineer

Reach out to our team via the chat icon at the bottom right corner of our website, the cloud dashboard, or login screen. The chat bot will direct your issue to the correct team of people. Please have any IDs ready if you need technical assistance with specific compute or storage items.

If you can't see the chat icon, you may need to turn off cookie and ad blockers for our site.

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GPU Clusters

Cluster Sales

For information regarding GPU cluster contracts and pricing, email [email protected] or visit our Cluster page (link below), fill out the contact form with your needs, and we will get back to you shortly.

GPU Clustersdatacrunch.io

Support via a dedicated Slack Channel

When you enter into a GPU cluster contract, you can choose which members of your team will have access to a dedicated slack channel with our infrastructure team. You will have direct access to technical support via this channel for the duration of your contract.

If you have questions about this, email [email protected].