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    • Set up a GPU instance
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    • Shutdown, Hibernate, and Delete
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  • Clusters
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      • Deploying a GPU cluster
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    • Customized GPU clusters
  • Containers
    • Overview
    • Container Registries
    • Scaling and health-checks
    • Batching and Streaming
    • Async Inference
    • Tutorials
      • Quick: Deploy with vLLM
      • In-Depth: Deploy with TGI
      • In-Depth: Deploy with SGLang
      • In-Depth: Deploy with vLLM
      • In-Depth: Deploy with Replicate Cog
      • In-Depth: Asynchronous Inference Requests with Whisper
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  • GPU Instances and Inference
  • Chat with an engineer
  • GPU Clusters
  • Cluster Sales
  • Support via a dedicated Slack Channel

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  1. Welcome to DataCrunch

Support

We are here to help!

Last updated 10 months ago

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Our team of expert infrastructure and ML engineers are available to assist you. Listed below are different options for contacting support based on your needs.

No matter your issue, you can always reach out via email to

GPU Instances and Inference

Chat with an engineer

Reach out to our team via the chat icon at the bottom right corner of the dashboard or login screen.


GPU Clusters

Cluster Sales

Support via a dedicated Slack Channel

When you enter into a GPU cluster contract, you can choose which members of your team will have access to a dedicated slack channel with our infrastructure team. You will have direct access to technical support via this channel for the duration of your contract.

For information regarding GPU cluster contracts and pricing, email or visit our Cluster page (link below), fill out the contact form with your needs, and we will get back to you shortly.

If you have questions about this, email .

support@datacrunch.io
support@datacrunch.io
support@datacrunch.io
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