How to Redeem Credits

Here's how you and your teammates can redeem compute credits and get started with the DataCrunch Cloud Platform.

Note

Each coupon can only be redeemed once per account. Make sure to redeem your coupon within the project where you plan to use your credits.

Prerequisites

Projects

The compute credits are allocated to the project, from which you redeem the coupon code.

Every user has a default project. However, if you intend to create additional projects, make sure to create these projects before redeeming your credits.

Here's how you can create a new project.

Teams

If you are planning to work with teammates on the same project, make sure to invite them to this project first. Here's how you can invite team members.

Next, make sure that your teammates redeem their credits after accepting your invitation.

Redeem Credits

Once you select the correct project, you and your teammates can redeem credits:

1. Go to your Project Dashboard

2. Navigate to Billing & settings → Top-up

3. Under Top-up, click Credit coupon

4. Enter the code and click Apply coupon

Note

Credits can also be redeemed when deploying Instances or Instant Clusters. The value will apply to the project and can be used for other services, such as Storage, Serverless Containers, and Inference.

Need support?

Our team is here to help if you need help with the platform, are running low on credits, or were charged incorrectly.

Press on the chat icon in the bottom right corner of our Cloud Dashboard or website. You can also send us an email at [email protected].